How can we help?
Browse common questions or message us on WhatsApp for instant support.
WhatsApp us →How do I book a service?
- Tap Services in the bottom nav.
- Pick a category (Car Wash or Property Care).
- Choose a plan and tap Book now.
- Confirm your address, area and slot — done!
How does the monthly subscription work?
You pay a fixed monthly fee. We schedule one full visit per month on your preferred day & time-slot. You can change the slot any time from your dashboard.
How does OTP verification work?
When the partner arrives, they will ask for a 4-digit OTP. Sharing the OTP marks the visit as officially started — and is proof that the partner arrived on site.
Never share the OTP before the partner has physically arrived.
Can I pause or cancel my subscription?
Yes — open any booking, tap Manage subscription and choose Pause or Cancel. Pausing is free up to 60 days/year. Cancellation stops future renewals but doesn't refund the current month.
What if I'm not happy with a service?
Open the booking and tap Rate this service — let us know what went wrong. We offer a free re-do or full refund within 2 hours of completion.
How do I track my visit in real time?
When the partner is on the way, you'll see status updates in your booking page: Accepted → On the way → Arrived → In progress → Completed. You'll also get photos at each stage.